|Submission Date||Aug. 16, 2018|
University of California, Berkeley
PA-12: Assessing Employee Satisfaction
|1.00 / 1.00||
STARS Assessment Fellow (ERG)
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
UC Berkeley participated in the UC Systemwide Engagement Survey conducted in the fall of 2017. The study used a sample of staff members from each campus to survey 10,539 participants across the UC system. The survey asked staff about subjects such as performance management, communicating change and career development. The survey was developed five years ago by the Council of University of California Staff Assemblies (CUCSA) in collaboration with Systemwide Human Resources’ Employee Relations department and Willis Towers Watson, a national firm specializing in workforce opinion survey research. Union-represented employees did not participate in the survey because UC receives their feedback through their union representatives during the collective bargaining process.
In 2014, UC Berkeley conducted its own Campus Climate Survey of faculty, staff and students. The survey was intended to create a baseline of data that will help develop a deeper awareness of how members of the UC community relate to one another on a day-to-day basis. This year, UC Berkeley will be performing another comprehensive climate survey of faculty, staff and students.
Among the key findings for Berkeley in the previous Campus Climate Survey:
• High levels of comfort with the climate: 76% of all respondents (n = 9,830) of all respondents were “comfortable” or “very comfortable” with the climate at UC Berkeley while 9% (n = 1,171) were “uncomfortable” or “very uncomfortable.”
• Some members of the community experience exclusionary conduct: 26% of respondents (n = 3,307) believed that they had personally experienced exclusionary, intimidating, offensive and/or hostile conduct; 10% of respondents (n = 1,232) indicated
that the conduct interfered with their ability to work or learn.
A complete copy of the Berkeley survey and approach to surveying is available online: http://campusclimate.ucop.edu/_common/files/pdf-climate/ucb-full-report.pdf
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
UC Berkeley's division of Equity and Inclusion runs an initiative focused specifically on Campus Climate, Community Engagement & Transformation. This program aims to transform the campus experience for all faculty, staff and students with a focus on reshaping and influencing policies and practices to increase opportunities, advance social justice and create equitable experiences for all groups, with a special focus on marginalized and underserved populations.
See faculty focused programs addressing these critical issues: https://campusclimate.berkeley.edu/faculty/our-programs-and-services
See staff focused programs addressing these critical issues: https://campusclimate.berkeley.edu/staff/our-programs-and-services
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
Information in this field was provide by the UC Berkeley Office of Planning and Analysis and the division of Equity & Inclusion.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.