Overall Rating Gold - expired
Overall Score 80.45
Liaison Tori Grant
Submission Date Dec. 13, 2018
Executive Letter Download

STARS v2.1

University of Calgary
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.82 / 1.00 Aine Keogh
Specialist, Operational Sustainability & Reporting
Office of Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
82

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

University of Calgary hired the Hay Group to develop and administer our engagement survey. This survey is conducted every two years. There are over 130 questions divided into engagement and enablement factors. We receive a detailed analysis of the results according to faculty/unit, staffing group and other metrics. For more information:
http://www.ucalgary.ca/hr/files/hr/model-for-engagement-survey.pdf


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The President reviews all comments. The results are shared with all faculty and staff. Each Senior Leadership team member is responsible for presenting the results for his/her faculty/unit at a Town Hall meeting and developing an engagement action plan. These plans are monitored by our Executive Leadership Team for follow up and implementation results. Employee engagement and satisfaction is one of the university’s top priorities. Both the President and each of the Vice-Presidents report annually on progress in engagement and satisfaction in their units.


The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.