Overall Rating Gold
Overall Score 80.45
Liaison Tori Grant
Submission Date Dec. 13, 2018
Executive Letter Download

STARS v2.1

University of Calgary
PA-7: Affordability and Access

Status Score Responsible Party
Complete 1.99 / 4.00 Megan Wibberley
Manager, Operational Sustainability and Reporting
Office of Sustainability
"---" indicates that no data was submitted for this field

Does the institution have policies and programs to make it accessible and affordable to low-income students?:

A brief description of any policies and programs to minimize the cost of attendance for low-income students:

Hundreds of awards and bursaries offered annually with financial need considered one of the primary criteria. Some of the programs available for students are:
• Bookstore book loan program where students can apply to have the bookstore lend them books at no cost
• Students with documented disabilities can be considered full-time students while taking a reduced course load so they are eligible for student awards and loans.
• The Students’ Union Volunteer Tax Program coordinators, Client Relations / E-file / General and Audit Team Leads, along with over 100 Canada Revenue Agency (CRA) trained volunteers, assist members of the campus community in completing and filing their tax returns for free (either by e-filing or providing a mail-in tax return to clients). The Volunteer Tax Program is specifically designed to help low income individuals.
• The Students’ Union Hardship Fund was created to assist students who demonstrate financial need. The SHAF is a fund of last resort which provides short term financial help due to unexpected and emergent circumstances encountered by the applicant and its purpose is to help the applicant to remain enrolled at the University of Calgary.
• Jobs available for students which are flexible and fit a student schedule.
• Bursary programs available for undergraduate students to assist with covering the cost of tuition.

A brief description of any programs to equip the institution’s faculty and staff to better serve students from low-income backgrounds:

The University’s Student Success Centre provides programs and services that enhance learning and personal development from inquiry to degree completion. The Thrive Priority Support Network identifies students who are having academic difficulty early. Through the Thrive program, faculty can submit a confidential form to inform the team that a student may be having academic difficulty. From there, Thrive staff offer to connect students with resources and provide support.

The Thrive program streamlines the referral process by reducing the need for faculty to keep track of every service and support available to students, and connects students with the timely, high-quality support offered across campus. By combining information from aggregate grade data and voluntary faculty report forms, Thrive is designed to be responsive to the University of Calgary’s varied teaching and learning contexts, and provides instructors with multiple avenues to participate. Thrive supports faculty by helping less academically prepared students develop the learning and personal skills to tackle academic content.

A brief description of the institution’s programs to guide and prepare students and families from low-income backgrounds for higher education:

As part of its recruitment efforts, the University of Calgary presents at high schools and admission fairs. Some of the schools have students from low income backgrounds. All students and parents can receive help with the application and registration process through workshops which are open to students and their parents. In January 2018 a dedicated community outreach recruiter was hired to provide further support to students.

A brief description of the institution's scholarships for low-income students:

The university offers over 2405 internal bursaries to students demonstrating financial need.
The university also funds the Student Refugee Program for two students annually, via the World University Service of Canada. This funding has supported students from refugee camps from the following countries: Kenya, Sudan, Rwanda, South Africa, Malawi and Thailand. The program provides funding for each student throughout the four years of their undergraduate degree. The university also sponsors the cost of admission, tuition fees, textbooks and accommodations for first year students.

A brief description of the institution’s targeted outreach to recruit students from low-income backgrounds:

The Recruitment and Admissions Office presents at Canadian high schools and attends education or career fairs which are attended by students with low-income backgrounds.

A brief description of the institution’s other policies or programs to make the institution accessible and affordable to low-income students:

1. University of Calgary bursary program awards financial assistant to 943 students in 2017
2. Emergency loan and bursary programs-providing interest-free loans and bursaries to students with identified financial need
3. Muttart Emergency Loan: available through the Native Centre.
4. International Student Emergency Loans: available through CISSA.
5. Graduate Students Association: emergency funding options.
6. Faculty of Law: Emergency funding for law students.
7. The Financial Aid office administers loan funding for US students through the US Direct Loan program, private funding offices and the Veterans Affairs benefits.

Does the institution have policies and programs to support non-traditional students?:

A brief description of the institution’s scholarships provided specifically for part-time students:

The university offers a broad range of scholarship and bursaries designated for mature students and single parents.

Part-time students remain eligible for a significant portion of the university’s internal scholarships and bursaries.

A brief description of the institution’s on-site child care facility, partnership with a local facility, and/or subsidies or financial support to help meet the child care needs of students:

The University Child Care Centre has two locations. The Main Campus Child Care Centre gives priority to full-time students of the university and contains seven classrooms to meet the needs of the approximately 86 children enrolled there. The West Campus Child Care Centre gives priority to full-time staff and faculty of the university and contains eight classrooms to meet the needs of the approximately 108 children enrolled there. Both facility provide a certified Kindergarten program.

A brief description of the institution’s other policies and programs to support non-traditional students:

The Mature Student Programming Peer Helpers are responsible for connecting mature students at UCalgary with resources, and to build a sense of community. The Mature Student Programming Peer Helpers recognizes that the interest and need of mature students may differ from those entering university directly from high school. The Mature Student Peer Helper program schedules monthly Meet and Greet events during the Fall and Winter terms, issues a mailing list and also plans community events such as elective sessions during orientation week and a community kickoff.

Does the institution wish to pursue Part 2 of this credit (tracking accessibility and affordability)? (If data is not available, select 'No'):

The percentage of entering students that are low-income (0-100):

The graduation/success rate for low-income students (0-100):

On average, the percentage of need that was met for students who were awarded any need-based aid (e.g. as reported to the U.S. Common Data Set initiative, item H2) (0-100):

The percentage of students graduating with no interest-bearing student loan debt or for whom no out-of-pocket tuition is required (i.e. the percentage of graduates who have not taken out interest-bearing loans) (0-100):

Estimated percentage of students that participate in or directly benefit from the institution’s policies and programs to support low-income and non-traditional students (0-100):

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.