University of Alberta
PAE-T2-5: Employee Wellness Program

The University of Alberta has a robust Employee and Family Assistance Program (EFAP) that was first established in 1989 and was enhanced to include work/life since January 1, 2004. Regardless of benefits eligibility all university staff and faculty staff members have 24/7 access to services regardless of geographic location. Where the staff member is benefits eligible, this access to EFAP also extends to their registered dependants. The program was enhanced in 2004 in an effort to provide a more proactive, holistic approach to health and wellness by adding lifestyle and workplace support services to the counseling. - Counselling. The EFAP provides confidential professional counselling services for a broad range of personal and family problems, including but not limited to; substance use/abuse, anxiety, depression, health concerns, relationship and work related difficulties and family conflict. Services are provided in person, telephonically or through e-counselling. Staff members can access the number of sessions necessary to adequately and completely address their concerns; there is no cap on services provided. - Lifestyle. It was deemed paramount that the university provide services that would proactively assist staff members in addressing not only their counselling needs but could also be a venue for accessing more holistic lifestyle services. Lifestyle services encompass nutritional counselling, personal fitness training, career counselling, and financial as well as legal consultation. In addition, Plan Smart Services™ which include customized information packages and consultation, are available for New Parents, Childcare and Parenting, Elder and Family Care, Pre-retirement Planning, Shift Work and Life Development. Individuals also have access to the Health and Wellness companion, an on-line resource for health and wellness related articles and information. - Workplace Support Services. Whether an individual is a manager, supervisor or staff member experiencing difficulties with a supervisor, colleague, co-worker or subordinate, professional coaching and guidance is available by accessing the Workplace Advice Line. Trauma Assistance Services provide on-site support and follow up in the event of critical incident, trauma or victimization. In addition to individualized services, lunch and learn sessions and workshops are provided. Topics range from stress management and mental health topics, through to relationships, lifestyle issues and life satisfaction. Newsletters, e-courses, and an electronic health and wellness resource center are also available.