Overall Rating Reporter - expired
Overall Score
Liaison Ryan Buchholdt
Submission Date Aug. 12, 2015
Executive Letter Download

STARS v2.0

University of Alaska Anchorage
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete Reporter Paula Williams
Sustainability Director
Office of Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Invitation to participate sent out via dynamic listserv to all classified and exempt employees Criteria:
Brief Qualitative and quantitative components Assess satisfaction and ascertain priorities with 13 items rated on a 1-5 Lickert Scale Employees select top 3 priorities from the same list. Quantitative analysis:
Metrics of central tendency and T-test analyses
Qualitative analysis:
Categorical identification and Inform and give meaning to the quantitative findings
Free responses included:
Healthcare and were Satisfied with plan, dissatisfied with cost
Cost increases disproportionate to salary adjustments
Ongoing support for wellness programs
Request for merit and step increases
Clear process to audit jobs to ensure appropriate grade assignments
Professional development:
Increased opportunities
Inter-departmental communication and exchanges
Better communication between MAUs and community campuses
Transparency from administration and governance
Direct communication from administration rather than “trickling down” through Deans & Directors
Ongoing opportunities to participate in surveys
Leave benefits
Request to combine annual and sick leave
Additional cash-in options

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Review and recommendations from administrative leadership.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.