Overall Rating Gold
Overall Score 68.50
Liaison Derek Nichols
Submission Date May 17, 2022

STARS v2.2

University at Buffalo
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Amy Myszka
Director Of Wellness And Work/Life Balance
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

An overall campus climate survey was conducted by the Office of Inclusive Excellence in the spring of 2019. Here are the details: http://www.buffalo.edu/inclusion/strategic-initiatives/campus-culture-survey.html

The University at Buffalo Faculty-Staff Campus Climate Assessment was administered at the University at Buffalo from April 1, 2019 to April 22, 2019, using Skyfactor’s online data collection software. The survey was sent to all University at Buffalo faculty and staff. Invitations to participate were sent via email to 6,910 faculty and staff. In total, 1,716 faculty and staff responded to the survey, with a response rate of 25%.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The survey provides UB with information on the concerns raised by and broken out by Administration, Faculty, Exempt Professional Staff, and Non-Exempt Professional Staff. We then take those concerns and work to address them through our internal Work Life Services office which is comprised of Wellness and Work/Life Balance, the Employee Assistance Program, and Organizational Development & Training.

We continue year round to make efforts to improve UB’s workplace climate based on the feedback we receive through the survey. We have discovered that our institution as a whole needs to be more mindful of faculty concerns and faculty engagement. In an effort to address these issues we have taken the following actions: developed a comprehensive presentation from Human Resources to present at faculty orientation, established a new lunch and learn series directed towards faculty, and are in the process of creating a brochure for new faculty to make them aware of the services available to them.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.