Overall Rating Platinum
Overall Score 92.73
Liaison Emmanuelle Jodoin
Submission Date Oct. 24, 2022

STARS v2.2

Université de Sherbrooke
PA-14: Wellness Program

Status Score Responsible Party
Complete 0.75 / 1.00 Sasha Cardinal
Director General
Human Resources Services
"---" indicates that no data was submitted for this field

Does the institution have a wellness program that makes counseling, referral, and wellbeing services available to all students?:

Does the institution have a wellness and/or employee assistance program that makes counseling, referral, and wellbeing services available to all academic staff?:

Does the institution have a wellness and/or employee assistance program that makes counseling, referral, and wellbeing services available to all non-academic staff?:

A brief description of the institution’s wellness and/or employee assistance program(s):

The Université de Sherbrooke offers several wellness programs and services such as counselling and guidance for students, staff, and faculty members:


Health Clinic
The Health Clinic is a multidisciplinary clinic where the services of nursing assistants, nurses, specialized nurse practitioners, and physicians are available.
Students have access to a variety of medical services on-site. It is possible to consult a health professional for medical issues as needed.

The network of Aides à la Vie Étudiante (AVE) [EN: Student Life Support]
This service is meant to assist students in personal, academic, and professional levels. Indeed, a student who anticipates or experiences difficulty can contact an AVE network member (staff member) of his or her choice for support. Every AVE member can be consulted confidentially for various reasons such as issues related to student life, personal or professional questions, situation of intimidation or harassment, or difficulties of any kind. The AVE network provides students with a list of contacts by faculty, department, or centre.

Psychology Services
The Psychology Services offer various services to Université de Sherbrooke’s students in order to support and assist them in many areas of their personal and academic lives. Students can benefit from individual consultations, emergency psychological consultations, be provided with thematic documents, and a directory of community resources available in the Estrie, Montérégie, and Montréal regions.

Psychosocial Intervention Service
This service is offered by professional providers of help who are trained to assess difficult situations experienced by students by considering all the factors that have an impact on their mental health and well-being: personal, social, cultural, financial, and environmental factors.

Guidance Services
The Guidance Services unit of the Université de Sherbrooke brings together a team of guidance advisors — including an academic and professional information advisor — who work together to provide the best services to students. For instance, available walk-in consultations, access to labour market documentation, information about training and the job market as well as a placement service for graduates.

Group activities
Various group activities are offered on various topics (e.g., guided meditation, intellectual work methods, and cultural adaptation for international students) from both the Psychology and Guidance Services.


The Programme d’Aide au Personnel (PAP) [EN: Employees’ Assistance Program]
This program offers a service that allows staff and faculty members experiencing difficulties to consult a professional who can help them find a solution (e.g., personal difficulties, family and marital difficulties, addiction and psychological problems, work and academic problems, financial, and legal problems). An external firm is mandated by the University to provide the professional services offered through this assistance program. A telephone help line is always available.

Organizational Health and Development
This unit is part of the Université de Sherbrooke’s Human Resources Services and is responsible for facilitating the updating of organizational changes in the evolution of the University through the development of staff members’ skills, their mobilization, and the creation of a sense of belonging to their organizational unit and to the institution. It is also responsible for the development and management of benefits and organizational health programs as well as the implementation of measures to encourage attendance at work. For example, these responsibilities translate into:
• Proposing and collaborating in awareness-raising activities on organizational issues such as psychological harassment, discrimination, diversity management, and workplace accommodation
• Proposing and coordinating the implementation of various programs related to organizational development on employee assistance, employee valuation and recognition, feedback, work-family balance, organizational health improvement, performance management and employee retention
• Informing and supporting staff in the context of employee benefit (other than their pension) and organizational health programs

Workstation Ergonomics Prevention Program
Through this program, all employees can request an ergonomic evaluation of their workstation, as well as access to many tips and tricks to better adapt their equipment.

A large number of Université de Sherbrooke staff members and their immediate family have free access to unlimited virtual health care. They can benefit from remote consultations with a nurse clinician, a specialized nurse practitioner, or a physician when they need it.


Avec respect Website [EN: With Respect] and the Équipe-conseil en matière de respect des personnes [EN: Respect for Persons Advisory Team]
The With Respect website (https://www.usherbrooke.ca/respect/) provides resources to help people who are victims or witnesses of sexual violence, harassment, or discrimination. It also introduces the Respect for Persons Advisory Team, which is made up of resource people who provide assistance, prevention, and education in these areas (https://www.usherbrooke.ca/respect/a-propos). It also includes a list of emergency or support resources.

Accommodations and adaptive measures for community members with disabilities
- For staff and faculty members: The program offers different types of accommodations and adaptive measures that can be implemented as part of the recruitment, integration, and retention process. These measures may include, for example, adapting the work environment and tools as well as making buildings and parking lots accessible.

- For students: The program offers personalized services of qualified resource persons as well as technical support to optimize the chances of success for these students.

University Clinic of Kinesiology
The university Clinic of Kinesiology offers professional services in kinesiology to the university community and to the population in Estrie. Its services aim to improve the health and physical abilities of many types of clientele, whether they are athletes, people with chronic diseases, or people who wish to adopt a healthy and active lifestyle.

Official Directive on the Choice of First Name, Surname, and Gender
The Université de Sherbrooke recognizes the right of students and employees who so desire to be identified by a first name, a surname, or a gender of their choice that differs from those appearing in their legal documents. This practice is intended to facilitate the integration of these individuals, as well as their interactions.

Savoir-être à l’Université de Sherbrooke Website [EN: Know-How-To-Be]
The Know-How-to-Be at the Université de Sherbrooke website offers advice, tools, and a network of qualified people to members of the university community who are experiencing difficult situations while studying or working.

Outils et conseils bien-être Website [EN: Wellness Tools and Tips]
This website offers tips and resources that equip the entire university community on topics related to wellness and health.

Services related to COVID-19
- Vaccination: the health clinic offers a vaccination service against COVID-19 to students and employees of the Université de Sherbrooke.

- COVID-19 Help Desk: The Help Desk is available to the entire university community and answers all questions regarding the management of the COVID-19 pandemic at the Université de Sherbrooke.

Note: Many peer education programs also provide support and wellness services to the university community. See credits EN1|Student Educators Program and EN7|Employee Educators Program.

Does the institution prohibit smoking within all occupied buildings owned or leased by the institution?:

Does the institution restrict outdoor smoking?:

Does the institution prohibit smoking and tobacco use across the entire campus?:

A copy of the institution's smoke-free policy:

The institution’s smoke-free policy:
Website URL where information about the institution’s wellness programs is available:

Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.