Overall Rating Silver - expired
Overall Score 48.55
Liaison Cesar Nanni
Submission Date Feb. 27, 2017
Executive Letter Download

STARS v2.0

Universidad de Monterrey
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 César Alfredo Nanni
Center for Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Every year UDEM assesses engagement and satisfaction of its employees. This year UDEM switched from Great Place to Work to Kenexa Smarter Workforce. The assessment is divided into three categories; satisfaction, engagement, and demographics. Kenexa Workforce Assessment is applied to more than 700 companies and UDEM is above the average. The assessment is an electronic tool and it was send to all employees (staff and faculty) and everyone was encourage to fill it up.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The last survey was conducted during the summer 2016. All employees receive an email from our Human Resources Department, and the access is open for three weeks. After the process closes Kenexa IBM analyzes all answers and makes a report that is given to UDEM. With the answers and the information collected, UDEM is making changes to improve and looking to address all issues that came up. Every direction or department got their metrics and shall work with their group to develop a plan to create a better working environment.Anonymously surveys are filled by mostly all employees. Data is summarized and reviewed by GPTW and shared with UDEM`s Human Resources, President’s office and other key administrators. Human Resources department utilizes the data from these surveys in their planning efforts and posted online (http://www.udem.edu.mx/Esp/ExaUDEM/Documents/Verbum_74.pdf).
The survey was last conducted in 2014

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.