Overall Rating Bronze - expired
Overall Score 28.17
Liaison Suzanne Wood
Submission Date May 26, 2016
Executive Letter Download

STARS v2.0

UMass Chan Medical School
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Suzanne Wood
Sustainability & Energy Manager
Facilities Managment
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Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

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The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

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A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
1. Employees' willingness and ability to contribute to company's success 2. Staff commitment and sense of belonging to the organization 3. Employees' commitment to the organization and motivation to contribute to the organization's success 4. Employees' exertion of "discretionary effort" going beyond meeting the minimum standards for the job 5. Creating the sense that individuals are part of a greater entity

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A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The Office of Diversity & Inclusion met with various groups and stakeholders throughout the University to address issues raised by the evaluation. From this feedback, more Employee Award programs were developed including the Community Service Award and the Mission Award.

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The year the employee satisfaction and engagement evaluation was last administered:
2,014

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The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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Data source(s) and notes about the submission:
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