Overall Rating Silver - expired
Overall Score 47.67
Liaison Tony Gillund
Submission Date May 9, 2017
Executive Letter Download

STARS v2.1

The Ohio State University at Mansfield
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Norman Jones
Associate Dean
English
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Ohio State’s Office of Institutional Research & Planning conducts a survey of faculty and staff every three years. The survey is a census of all faculty and all non-Hospital staff. A separate survey is also administered to OSU Hospital staff by the Hospital itself. Survey results are made available to all administrative units within the university.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Staff from Institutional Research and Planning collaborate with Human Resources leadership to present results to human resource professionals throughout the institution. When comparisons with other units on campus show a particular department to be performing below average, Human Resources provides advice and support for improvement. IRP conducts follow-up surveys in the off-cycle years to provide targeted information to determine whether strategies implemented are really working.


The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.