| Overall Rating | Gold - expired |
|---|---|
| Overall Score | 69.66 |
| Liaison | Rania Assariotaki |
| Submission Date | Feb. 11, 2020 |
The American College of Greece
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.48 / 1.00 |
Ourania
Assariotaki Director Office of Sustainability |
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes
Percentage of employees assessed, directly or by representative sample:
48
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
ACG has conducted the ACG Employee Engagement Survey, during the academic year 2017-2018 and will conduct a new one, in December 2019.
48% of employees took the time to participate in the survey.
The survey has been designed and was administered by an independent Austrian research company (MARKETAGENT.COM) with the goal of measuring how ACG faculty and staff feels and what they think about the College. OES was administered online. The results of the survey were totally anonymous and that no inference could be drawn between personal data and survey data.
.The ACG employees were asked to answer specific questions, by rating them with a matrix (between strongly agree and strongly disagree). The questions related to the following areas: leadership, responsible Vice-President, supervisory consideration, operation, working conditions, job compatibility, teamwork, communication, professional development, commitment and loyalty.
Besides, ACG employees were asked to provide their feedback and suggestions to these questions:
Overall, what 3 things do you like best about working at The American College of Greece (Pierce-Deree-Alba)?
Overall, what 3 things do you like least about working at The American College of Greece (Pierce-Deree-Alba)?
The survey links are active, allowing the employees to answer the survey, for a period of two weeks.
48% of employees took the time to participate in the survey.
The survey has been designed and was administered by an independent Austrian research company (MARKETAGENT.COM) with the goal of measuring how ACG faculty and staff feels and what they think about the College. OES was administered online. The results of the survey were totally anonymous and that no inference could be drawn between personal data and survey data.
.The ACG employees were asked to answer specific questions, by rating them with a matrix (between strongly agree and strongly disagree). The questions related to the following areas: leadership, responsible Vice-President, supervisory consideration, operation, working conditions, job compatibility, teamwork, communication, professional development, commitment and loyalty.
Besides, ACG employees were asked to provide their feedback and suggestions to these questions:
Overall, what 3 things do you like best about working at The American College of Greece (Pierce-Deree-Alba)?
Overall, what 3 things do you like least about working at The American College of Greece (Pierce-Deree-Alba)?
The survey links are active, allowing the employees to answer the survey, for a period of two weeks.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The results of this survey were used to improve the workplace environment for ACG faculty and staff as well as the services ACG provides to its students, alumni, parents, and friends.
The College addresses issues, which are raised by the survey, in the highest administrative level. These issues are discussed at the President’s Cabinet and specific courses of action are determined and followed under the President’s supervision. Results of these actions were announced by Dr. Horner, to the ACG Community, at the annual All College Meeting.
The College addresses issues, which are raised by the survey, in the highest administrative level. These issues are discussed at the President’s Cabinet and specific courses of action are determined and followed under the President’s supervision. Results of these actions were announced by Dr. Horner, to the ACG Community, at the annual All College Meeting.
Optional Fields
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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