Overall Rating Gold
Overall Score 70.15
Liaison Kelly Wellman
Submission Date Dec. 19, 2019
Executive Letter Download

STARS v2.1

Texas A&M University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Mary Schubert
Division of Human Resources and Organizational Effectiveness
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

A Staff Climate Survey was administered in May 2016. This survey was designed to learn about staff experiences and enhance the working environment at our various campuses. For the first time, the survey results were captured separately for each College and Division, which provides each unit more meaningful and actionable data.

Going forward, the frequency of the climate survey will shift from every three years to every four years. For the past several years, Texas A&M has conducted university-wide campus climate surveys on three-year cycles. However, the three-year cycle had not permitted sufficient time for the campus to implement strategies, assess effectiveness, and reflect on progress.

In March 2020, the Office for Diversity, in collaboration with the Office of Institutional Effectiveness and Evaluation, will launch campus climate surveys for Texas A&M students, faculty, and staff. The purpose of this collaboration is to reduce survey fatigue, improve response rates, and ensure that our campus climate data are useful for longitudinal assessment of progress and challenges. The surveys will be sent to all students, faculty, and staff from across our campuses including the Health Science Center, the School of Law, and the Galveston and Qatar campuses.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The 2016 Staff Climate Survey was distributed via email inviting all staff to participate in the survey. Employees had the option of entering into a voluntary prize drawing for one of 5 iPad minis and 5 Fitbits. The survey resulted in a 32% response rate. Survey results were captured separately for each College and Division so that the leadership of each unit could directly address issues raised by the survey.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.