Overall Rating Silver - expired
Overall Score 54.63
Liaison Kelly Wellman
Submission Date Jan. 23, 2015
Executive Letter Download

STARS v2.0

Texas A&M University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

An Employee Climate Survey was administered in 2012 and 2013. This survey was designed to understand employee attitudes and concerns to help the university partner with employees to install positive changes, as appropriate. It was conducted in two phases (November 2012 and January 2013). The survey responses were compared to the previous survey conducted in 2009 which assessed employee job attitudes and behaviors.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Emails inviting participation in the survey were sent to 4,746 employees with approximately 80 returned as undeliverable. In total, 1,113 Phase 1 surveys were returned representing a 24% response rate, and 808 Phase 2 surveys were returned representing a 17% response rate. A total of 689 employees responded to both Phase 1 and Phase 2 surveys, representing a 15% response rate with complete data available.

Results are presented at a Presidential Briefing to President Bowen Loftin and distributed to the Office of the Vice President for Diversity, the University Staff Council, and the University Work Life Committee. In 2013, Human Resources partnered with the University Staff council to sponsor the first annual Staff Appreciation Week.


The year the employee satisfaction and engagement evaluation was last administered:
2,012

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:
---

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.