Overall Rating Silver
Overall Score 50.04
Liaison Rebecca Collins
Submission Date Feb. 21, 2018
Executive Letter Download

STARS v2.1

Temple University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.54 / 1.00 Kathleen Grady
Director of Sustainability
Office of Sustainability
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
54

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Temple University is always interested in the satisfaction and engagement of its faculty and staff. Periodically, the university surveys its employees to gauge satisfaction level. In addition, at strategic times, focus groups of specific groups are convened to solicit feedback on a particular issue. Finally, there is a continual open line of communication within the university that encourages employees to provide their opinions to the appropriate senior leader in schools, colleges and departments. In 2013, the university completed the Modern Think Great Colleges to Work for Survey, and had a 25% response rate (2400 staff/faculty). In 2014, 54% of staff and full time faculty participated in the Workplace Dynamics Top Workplaces Survey. In 2015, the university completed Philly.com Top Work Places with a 57% employee participation rate.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

While Human Resources administers the survey, each school, college and department are responsible for following up on the results.


The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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Updated for FY2017 (based on university survey completed in FY2015)

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.