Overall Rating Silver - expired
Overall Score 58.11
Liaison Elizabeth Drake
Submission Date April 19, 2017
Executive Letter Download

STARS v2.1

Swarthmore College
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.44 / 1.00 Shá Smith
Associate Dean for Diversity, Inclusion, and Community Development
 Deans Office
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

An outside consulting group was hired to conduct the surveys. First, 18 focus groups, comprised of 161 participants (73 students, 88 faculty or staff) were held. Data from the focus groups informed the questions that were included in a campus-wide survey. The survey was made available to the campus community via an online portal or hard copies, for a one month period, and consisted of 100 items (a combination of qualitative and quantitative).

Also, the 44% comes from calculation of the combination of the 47% Faculty and 43% Staff.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The College is currently in the process of designing plans of action to better address the issues raised by the report. Currently, the Self Study Action Committee is hosting a series of roundtable discussion sessions open to the entire campus community so that members can share feedback and ideas to build on the successes and address the challenges uncovered by the report. Also, as already recommended by senior leadership, the assessment of campus climate should be repeated regularly to respond to an ever-changing climate and to assess the effects of actions prompted by the present report.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.