Overall Rating Gold
Overall Score 65.20
Liaison Sarah Gilly
Submission Date March 2, 2020

STARS v2.2

Stevens Institute of Technology
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.62 / 1.00 Maria Ouckama
AVP
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
62

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

We engaged Chronicles of Higher Ed and rolled out the Best College/University to work for survey. They calculated the 62% response rate based on the number of employees the survey was sent to and the number of employees that responded.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

We first created a committee to review the findings and from the findings identify the top issues/items to address. The committee developed recommendations/solutions and those we were presented to different leadership groups including faculty senate, admin council, and cabinet and president. One suggestion was reviews of senior leadership, so a consulting company was engaged company to come in and conduct 360 senior leadership reviews and provide feedback and action plans.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.