Overall Rating Silver
Overall Score 45.51
Liaison Lawrence Brien
Submission Date Feb. 29, 2024

STARS v2.2

State University of New York at Brockport
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Lawrence Brien
Assistant Director Facilities Operations
Facilities Maintenance and Operations
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The Presidential Campus Climate Committee reviewed the survey results provided by the Higher Education Data Sharing Consortium (HEDS), and specifically reviewed staff, faculty and student feedback. HEDS administered the survey, provided a summary of results and information on how our results compared to similar institutions. The survey instrument included questions about satisfaction with the overall campus climate and how it feels to work at our university, as well as questions about the work environment, diversity, and discrimination and harassment.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The Presidential Campus Climate Committee reviewed the survey results provided by the Higher Education Data Sharing Consortium (HEDS), and specifically reviewed staff, faculty and student feedback. HEDS administered the survey, provided a summary of results and information on how our results compared to similar institutions. The Committee hosted a series of open forums with various stakeholder groups to gather more feedback and seek recommendations during fall 2023 through February 2024. The Committee is in the process of compiling the recommendations to present to President’s Cabinet in March 2024.

Optional Fields

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
In addition to the Campus Climate Survey, employee satisfaction is assessed in decentralized ways through human resources “stay interviews” and through divisional efforts. For example, the Division of Enrollment Management administers periodic employee satisfaction surveys to collect employee feedback on their experience and make improvements to support employee success.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.