Overall Rating Silver - expired
Overall Score 50.71
Liaison Lisa Kawai
Submission Date June 22, 2018
Executive Letter Download

STARS v2.1

Soka University of America
PA-13: Wellness Program

Status Score Responsible Party
Complete 1.00 / 1.00 Katherine King
Director of Human Resources
Human Resources
"---" indicates that no data was submitted for this field

Does the institution have a wellness program that makes counseling, referral, and wellbeing services available to all students?:
Yes

Does the institution have a wellness and/or employee assistance program that makes counseling, referral, and wellbeing services available to all staff?:
Yes

Does the institution have a wellness and/or employee assistance program that makes counseling, referral, and wellbeing services available to all faculty?:
Yes

A brief description of the institution’s wellness and/or employee assistance program(s), including information to support each affirmative response above :

Student life is marked by many changes. For some students, coming to Soka may be the first time away from home. Other students may be leaving one academic community and adjusting to a "new home" at Soka. Still, others are beginning to ask themselves difficult questions about relationships, career, identity, and similar issues. We understand these dilemmas to be a normal part of development in adults.
Our Counselor, Anhthu Dang, offers assistance to help students "sort out" many issues such as:
establishing and maintaining relationships
coping with anxiety and depression
adjusting to changing roles as a young adult
family of origin issues
dealing with losses
meeting new academic demands
adjusting to life in the U.S.
Students can make appointments with Anhthu via e-mail or phone.

Our Employee Assistance Program (EAP) is provided by Aetna Resources for Living. Aetna offers free professional assistance in resolving a broad range of personal and family problems. All employees are eligible to use the EAP, as are their immediate family members and/or registered domestic partner. Aetna counselors provide assessment, consultation, referral and short-term counseling for a range of difficulties including: emotional distress, family and marital problems, alcohol or drug abuse, stress at home or work, and financial or legal concerns. All services are confidential, and provided at no charge. Referrals may incur an expense that will be your responsibility. Some costs, such as counseling or chemical dependency treatment, are partially covered by some of SUA’s insurance plans. Aetna professionals are available 24 hours a day, seven days a week.


The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:

For the website link provided, one needs to have login credentials to obtain information regarding the EAP program. Here is a description of their services:

Everyday support for everyday life

Some days it can be tough to manage your to-do list. Did you know you can call on us anytime? Whether you can use a little extra support or you’re going through a crisis, we’re here for you.

You and your household members up to age 26 can call for free emotional support and daily life assistance.

What we do for you

You can call for help with a wide variety of issues. Many members call for help with:

· Stress and anxiety
· Emotional wellbeing
· Legal and financial issues
· Depression
· Self-improvement
· Family conflict
· Alcohol and drug abuse
· Grief and loss
Or maybe you could just use someone to talk to. We’re always here. Just give us a call.

Help with life’s little surprises

Sometimes a personal issue can throw your daily routine off balance. Talking about it with one of our specialists can help you feel better and make a plan. No question or issue is too small.

We’re here for you 24/7

You can call us 24 hours a day, 365 days a year. So you can get help in the moment. Or whenever you have a moment. We know life doesn’t only happen from 9-5.

It’s free and confidential to call

Services are private and paid for by your employer. If you accept a referral to services that aren’t part of our own resources, you may incur a cost for those services.

Management referrals

If you’re referred to us by a supervisor for performance issues, it’s called a management referral. Only with your written permission will your employer be made aware of your use of the services.

Your employer still won’t receive any personal information. We’ll only send reports about whether you’re making progress in your treatment. You’ll always be aware of the content of any discussions between your provider and your employer.

You can get started now

Simply call the toll-free number on your member brochure. A specialist can help you find solutions and resources. You can talk about challenges you may be facing. The specialist will work with you to make an action plan. He or she can mail or e-mail you helpful information.​


For the website link provided, one needs to have login credentials to obtain information regarding the EAP program. Here is a description of their services:

Everyday support for everyday life

Some days it can be tough to manage your to-do list. Did you know you can call on us anytime? Whether you can use a little extra support or you’re going through a crisis, we’re here for you.

You and your household members up to age 26 can call for free emotional support and daily life assistance.

What we do for you

You can call for help with a wide variety of issues. Many members call for help with:

· Stress and anxiety
· Emotional wellbeing
· Legal and financial issues
· Depression
· Self-improvement
· Family conflict
· Alcohol and drug abuse
· Grief and loss
Or maybe you could just use someone to talk to. We’re always here. Just give us a call.

Help with life’s little surprises

Sometimes a personal issue can throw your daily routine off balance. Talking about it with one of our specialists can help you feel better and make a plan. No question or issue is too small.

We’re here for you 24/7

You can call us 24 hours a day, 365 days a year. So you can get help in the moment. Or whenever you have a moment. We know life doesn’t only happen from 9-5.

It’s free and confidential to call

Services are private and paid for by your employer. If you accept a referral to services that aren’t part of our own resources, you may incur a cost for those services.

Management referrals

If you’re referred to us by a supervisor for performance issues, it’s called a management referral. Only with your written permission will your employer be made aware of your use of the services.

Your employer still won’t receive any personal information. We’ll only send reports about whether you’re making progress in your treatment. You’ll always be aware of the content of any discussions between your provider and your employer.

You can get started now

Simply call the toll-free number on your member brochure. A specialist can help you find solutions and resources. You can talk about challenges you may be facing. The specialist will work with you to make an action plan. He or she can mail or e-mail you helpful information.​

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.