| Overall Rating | Silver |
|---|---|
| Overall Score | 49.22 |
| Liaison | Paul Scanlon |
| Submission Date | March 4, 2022 |
Slippery Rock University
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Paul
Scanlon Special Assistant to the President President's Office/Sustainability |
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The University participates annually in The Chronicle of Higher Education’s Best Places to Work For employee survey. Data from this survey is used by Human Resources and other groups to develop programs, activities and services that address areas of concern. For the past three years, SRU has been named to the Chronicle’s Best Places to Work listing based upon employee feedback. In addition to the national survey, the University also participates in a regional survey conducted on behalf of the Pittsburgh Post Gazette by a third party research firm. This regional survey also measures employee satisfaction and is used to identify organizations in western Pennsylvania that employees consider “great places to work.”
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
Data from employee surveys is distributed to the executive cabinet for review and recommendations for change. Executive leadership works with their divisions and the President's commissions to identify actions to address concerns. Upon the arrival of the president, the data is reviewed, and upon noting a concern among managers that there were communication issues, the president implements a quarterly meeting with the management team and monthly meetings with the leadership of each of the bargaining units. Data that indicated employees wanted more information regarding budget planning, led to campus wide open forums and the development of a web page for the distribution of information and to provide an opportunity for employee input. HR and the various presidential commissions utilize the data to develop programs to meet specific identified needs through internal training. These might range from wellness programs to skill development programs.
Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:
The University participates annually in The Chronicle of Higher Education’s Best Places to Work For employee survey. Data from this survey is used by Human Resources and other groups to develop programs, activities and services that address areas of concern. SRU has regularly been named to the Chronicle’s Best Places to Work listing based upon employee feedback. In addition to the national survey, the University also participates in a regional survey conducted on behalf of the Pittsburgh Post Gazette by a third party research firm. This regional survey also measures employee satisfaction and is used to identify organizations in western Pennsylvania that employees consider “great places to work.”
The University participates annually in The Chronicle of Higher Education’s Best Places to Work For employee survey. Data from this survey is used by Human Resources and other groups to develop programs, activities and services that address areas of concern. SRU has regularly been named to the Chronicle’s Best Places to Work listing based upon employee feedback. In addition to the national survey, the University also participates in a regional survey conducted on behalf of the Pittsburgh Post Gazette by a third party research firm. This regional survey also measures employee satisfaction and is used to identify organizations in western Pennsylvania that employees consider “great places to work.”
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.