Overall Rating Silver
Overall Score 53.15
Liaison Paul Scanlon
Submission Date Feb. 29, 2016
Executive Letter Download

STARS v2.0

Slippery Rock University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Rita Abent
Executive Director
Public Relations
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The University participates annually in The Chronicle of Higher Education’s Best Places to Work For employee survey. Data from this survey is used by Human Resources and other groups to develop programs, activities and services that address areas of concern. For the past three years, SRU has been named to the Chronicle’s Best Places to Work listing based upon employee feedback. In addition to the national survey, the University also participates in a regional survey conducted on behalf of the Pittsburgh Post Gazette by a third party research firm. This regional survey also measures employee satisfaction and is used to identify organizations in western Pennsylvania that employees consider “great places to work.”


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Data from employee surveys is distributed to the executive cabinet for review and recommendations for change. Executive leadership works with their divisions and the President's commissions to identify actions to address concerns. Upon the arrival of the new president, the data was reviewed, and upon noting a concern among managers that there were communication issues, the president implemented a quarterly meeting with the management team and monthly meetings with the leadership of each of the bargaining units. Data that indicated employees wanted more information regarding budget planning, led to campus wide open forums and the development of a web page for the distribution of information and to provide an opportunity for employee input. HR and the various presidential commissions utilize the data to develop programs to meet specific identified needs through internal training. These might range from wellness programs to skill development programs.


The year the employee satisfaction and engagement evaluation was last administered:
2015

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The University participates annually in The Chronicle of Higher Education’s Best Places to Work For employee survey. Data from this survey is used by Human Resources and other groups to develop programs, activities and services that address areas of concern. For the past three years, SRU has been named to the Chronicle’s Best Places to Work listing based upon employee feedback. In addition to the national survey, the University also participates in a regional survey conducted on behalf of the Pittsburgh Post Gazette by a third party research firm. This regional survey also measures employee satisfaction and is used to identify organizations in western Pennsylvania that employees consider “great places to work.”

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.