Overall Rating Gold
Overall Score 79.39
Liaison Yolanda Cieters
Submission Date March 5, 2021

STARS v2.2

Seattle University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.80 / 1.00 Yolanda Cieters
Associate Director
CEJS
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
80

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

--STAFF: During summer of 2019, the Seattle University Staff Council (SUSC) distributed a survey to ALL Seattle University staff in order to gather information about SUSC’s constituents' priorities and concerns to inform and guide the Staff Council's efforts. The survey covered the following areas: inclusion and community; professional development; recognition and appreciation; review, compensation and benefits.
Staff FTE count in FY19: 728
See more info: https://www.seattleu.edu/staff-council/staff-voices-survey/

--FACULTY: The College of Arts and Sciences Faculty and Staff Senate (FSS) facilitates the inclusion of the voices of faculty and staff in college governance, promotes the interests of its members within and beyond the college, and makes recommendations about matters of college and university policy that have a direct impact on the college. These activities are coordinated by a Senate with representatives from tenured/tenure-track faculty, non-tenure-track faculty, and staff. https://www.seattleu.edu/artsci/faculty-and-staff-resources/college-governance/
The FSS conducts surveys regularly:
In fall 2020, they did an issue prioritization survey to assess what folks wanted the FSS to work on.
In fall 2018 FSS did a college morale survey.
In fall 2017 FSS did an economic climate survey.
Faculty FTE at College of Arts and Sciences: 334

--The last “campus climate survey” targeting ALL staff and faculty was conducted in 2015. The campus-wide study “Seattle University Assessment for Learning, Living, and Working” gathered data focused on the experiences and perceptions of various constituent groups. https://www.seattleu.edu/diversity/task-force/campus-climate-assessment/


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

--STAFF COUNCIL: The Staff Council shared the results with campus in sharing sessions. SUSC used the survey to understand the top concerns among staff; identify actions suggested by the survey to address the top concerns; to inform the work of the SUSC committees (Communication; Inclusion & Community; Professional Development; Recognition & Appreciation; and Review, Compensation & Benefits); and to partner with university leadership and other thought partners to determine the next steps to move forward on those issues and priorities.

-FSS: FSS uses its surveys (1) to understand what issues and areas of focus should be prioritized by FSS and (2) to report findings/concerns/recommendation/results to the Dean and Executive Council at the College of Arts and Sciences and up the chain when warranted. The Economic Climate survey led to university-level open forums and an eventual raise for NTT faculty. The morale survey has been reported up through Academic Assembly.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.