Overall Rating Silver - expired
Overall Score 50.55
Liaison Aaron Klemm
Submission Date Sept. 15, 2011
Executive Letter Download

STARS v1.0

San Jose State University
PAE-12: Employee Satisfaction Evaluation

Status Score Responsible Party
Complete 2.00 / 2.00 Loren Lewis
Project Coordinator
Office of the President
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Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
Yes

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A brief description of the institution’s methodology for evaluating employee satisfaction:
Program: ACE (American Council on Education) Faculty Survey Description: The ACE/Sloan Project conducted two surveys for employees on SJSU campus. The first survey focused on work/life balance for tenured and tenure-track faculty. The survey was administered one semester later to managers and staff at SJSU. Methodology: A survey with closed-ended and open ended questions was sent out to all tenured & tenure-track faculty in Fall 2009. The response rate was 45%. The survey was replicated with managers and staff in Spring 2010. The response rate for the second survey was 41%. Website: http://www.sjsu.edu/facultyaffairs/docs/Faculty_childcare_report_Fall_09.pdf Program: American Council on Education Faculty Survey Description: The ACE/Sloan Project conducted and participated in two surveys that are important for this report. The second survey focused on retention for tenure-track faculty. This survey was conducted by the Faculty Diversity Committee with support from the ACE/Sloan award. Methodology: A survey with closed-ended and open ended questions was sent out to all tenure-track faculty in August/September 2010. The response rate was 80%. Website: http://www.sjsu.edu/facultyaffairs/docs/FDCPreliminary_ReportDec15.pdf

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The year the employee satisfaction evaluation was last administered:
2,010

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The website URL where information about the institution’s employee satisfaction evaluation process is available:
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Data source(s) and notes about the submission:
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