Overall Rating Reporter
Overall Score
Liaison Michelle Rodriguez
Submission Date Jan. 25, 2023

STARS v2.2

San Diego Mesa College
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete Reporter Michelle Rodriguez
Professor
Political Science
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
26.95

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

COVID-19 Survey 01/05/2021
In this study, faculty members, classified professionals, and administrators/supervisors were assessed on well being, open ended responses, and returning to work.
The well being section included five questions which related to remote work satisfaction, and open ended feedback. Responses were recorded using a survey scale.
The return to work section included six questions which related to the concerns about returning to work in person and safety measures that would satisfy requirements for returning to work.
The open-ended response section included feedback on ways of improving working remotely.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

With the survey responses, the college’s councils and committees have a better understanding of employee needs, and focus on improving employee satisfaction during a pandemic.
This survey showed that:
staying connected and having needs met in order to work remotely were of importance
getting exposed to COVID-19 and decreased flexibility were greater concerns in regards to returning to work in person
vaccinations, deep cleaning, and wearing masks would be preferred in order to make returning to work in person safe.


Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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