Overall Rating Silver
Overall Score 52.49
Liaison Angela Oberg
Submission Date Feb. 27, 2023

STARS v2.2

Rutgers, the State University of New Jersey, New Brunswick Campus
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Angie Oberg
Associate Director
Office of Climate Action
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The survey contained questions to measure professional fulfillment and understand employee needs in terms of well-being, job satisfaction and engagement. The survey was distributed to a total of 28,917 faculty and staff in November of 2021 via email from Vivian Fernández, Senior Vice President for Human Resources. Several reminder emails were also sent. 8,239 responses were received representing a 29% response rate during the month that it remained open.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The anonymous survey was one of several community input mechanisms employed by the Future of Work Task Force (FoW). The FoW Task Force was commissioned by President Jonathan S. Holloway and chaired by Senior Vice President, Human Resources Vivian Fernández. The Task Force was tasked with gathering feedback from students, faculty, staff, and other impacted stakeholders to inform the development of a strategy aligned with our institutional needs, values, and priorities and in support of our campus communities' vibrancy. The charge included: 1) Identifying our most immediate and critical business and service delivery needs and developing a workforce framework that is clear, equitable, and mission focused; 2) A transition from crisis mode to a steady and skilled state, ensuring that we have the right people, policies, training, assessment tools, and technology to support short- and long-term strategies.

The most impactful, immediate action that has resulted from the FoW Task Force has been the launch of the FlexWork@RU program, which launched Fall 2022.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.