Overall Rating | Silver - expired |
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Overall Score | 60.66 |
Liaison | Enid Cardinal |
Submission Date | March 30, 2018 |
Executive Letter | Download |
Rochester Institute of Technology
PA-12: Assessing Employee Satisfaction
Status | Score | Responsible Party |
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1.00 / 1.00 |
Enid
Cardinal Senior Sustainability Advisor to the President Office of the President |
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
100
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
A university-wide employee satisfaction survey is conducted every two – three years that replicates a set of core questions each time. To ensure confidentiality, the Chronical of Higher Education's "Great Colleges to Work For" survey, is administered by Modern Think LLC, a consulting firm. The consulting firm provides 1) data results at the university, college/division, and department levels, 2) results from previous years to track progress, 3) normative and best-in-class data for benchmarking and goal-setting purposes, and 4) an online action planning tool for supervisors.
The most recent survey was conducted in 2015 and sent out to 100% of employees. There was a 55% response rate: 61% of staff, 40% of faculty. More information about the survey instrument and methodology used can be found here: https://www.chroniclegreatcolleges.com/methodology/
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The survey results are shared with all governing bodies on campus and department specific findings are shared with department heads. An Unconscious Bias Task force was established in 2015: https://www.rit.edu/academicaffairs/sites/rit.edu.academicaffairs/files/memos/UB%20Task%20Force%20Final%20Report%206%201%202016.pdf A suggestion program was also developed in response to previous employee feedback: https://www.rit.edu/president/suggestions/.
The website URL where information about the programs or initiatives is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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