|Overall Rating||Silver - expired|
|Submission Date||Aug. 2, 2011|
Richland College - DCCCD
PAE-12: Employee Satisfaction Evaluation
|2.00 / 2.00||
Director, Institutional Effectiveness & Sustainability
Planning and Research for Institutional Effectiveness
Does the institution evaluate employee satisfaction in a way that meets the criteria for this credit?:
A brief description of the institution’s methodology for evaluating employee satisfaction:
Richland evaluates employee satisfaction annually using two satisfaction measures administered biennially: an internal survey in even-numbered years and an external, nationally normed survey in odd-numbered years. The external, the Campus Quality Survey, assesses employee satisfaction with eight components of a quality organization that are strongly linked to the Baldrige Criteria to which Richland adheres. The internal survey assesses employee satisfaction with deployment of the college’s values. Results of both surveys are reviewed as part of Richland’s strategic planning process and action plans are developed to address key findings.
The year the employee satisfaction evaluation was last administered:
The website URL where information about the institution’s employee satisfaction evaluation process is available:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.