|Submission Date||Oct. 13, 2017|
PA-12: Assessing Employee Satisfaction
|1.00 / 1.00||
Director of Sustainability
Facilities Engineering and Planning
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Rice participated in the Houston Business Journal’s annual best places to work survey in 2014, which asks questions evaluating a variety of workplace topics, including teamwork, retention risk, alignment with goals, trust with co-workers, individual contribution, manager effectiveness, trust in senior leaders, feeling valued, job satisfaction and benefits. The assessment is completely anonymous, but Rice’s Human Resources Department receives a summary of the results, including comments.
Employees can also provide feedback about working at Rice during two town hall meetings hosted each year by the president of the university. They are welcome to submit questions prior to or during these meetings.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Rice analyzes the data and responds as necessary. For example, the Human Resources department developed a management development plan called TEAMS (Training Enables a Manager's Success), which is designed to promote and encourage leadership and development. TEAMS consists of both operational and leadership-focused sessions with engaged coaching and mentoring to participants by their supervisors and other leaders at the university. The program’s inception was in response to survey results.
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
We reach out to all faculty and staff and encourage them to participate in the Houston Business Journal’s Best Places To Work survey administered by Quantum Workplace Inc. For 2014, 14.9 percent of faculty and staff participated in the survey, and for the 9th year in a row, Rice was recognized as one of the best places to work in Houston.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.