Overall Rating | Silver - expired |
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Overall Score | 58.49 |
Liaison | Richard Johnson |
Submission Date | Nov. 11, 2014 |
Executive Letter | Download |
Rice University
PA-10: Assessing Employee Satisfaction
Status | Score | Responsible Party |
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1.00 / 1.00 |
Richard
Johnson Director of Sustainability Facilities Engineering and Planning |
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indicates that no data was submitted for this field
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Rice participates in the Houston Business Journal’s annual survey that asks questions evaluating a variety of workplace topics, including teamwork, retention risk, alignment with goals, trust with co-workers, individual contribution, manager effectiveness, trust in senior leaders, feeling valued, job satisfaction and benefits. The assessment is completely anonymous, but Rice’s Human Resources Department receives a summary of the results, including comments.
Employees can also provide feedback about working at Rice during two town hall meetings hosted each year by the president of the university. They are welcome to submit questions prior to or during these meetings.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Rice analyzes the data and responds as necessary. For example, the Human Resources department developed a management development plan called TEAMS (Training Enables a Manager's Success), which is designed to promote and encourage leadership and development. TEAMS consists of both operational and leadership-focused sessions with engaged coaching and mentoring to participants by their supervisors and other leaders at the university. The program’s inception was in response to survey results.
The year the employee satisfaction and engagement evaluation was last administered:
2,014
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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Data source(s) and notes about the submission:
We reach out to all faculty and staff and encourage them to participate in the Houston Business Journal’s Best Places To Work survey administered by Quantum Workplace Inc. For 2014, 14.9 percent of faculty and staff participated in the survey.
The results for 2014 have not yet been publicly announced, but Rice has been informed that we will be named a Best Place to Work in Houston for the 9th year in a row.
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.