|Submission Date||Oct. 29, 2015|
PA-10: Assessing Employee Satisfaction
Assistant Vice President
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In the Spring of 2014, a Task Force, composed of faculty, staff, and students, conducted a staff survey, offering an online, English version to administrative and professional staff and a paper version in both English and Spanish to service staff. The survey was designed to provide all staff members with an opportunity to share their opinions about a broad range of issues, including the work environment (pay, benefits, and opportunities for professional development) and the general climate for staff at Pomona. This formal survey occurs every few years.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Senior administrators assess the survey and address issues raised. One issue last year that came up was a desire to have an employee picnic with and trip to the local Quakes baseball game with the president. This has since been implemented.
Less formally, there are Staff Forums one each fall and one each spring, at which the College President and sometimes other senior administrators are available to answer staff questions and hear concerns, both of which can be submitted anonymously through the Staff Council and that have come up in the formal staff survey. Some of the questions addressed have been on communication about campus news, like a requested update on the proposed recycled water facility for the Claremont Colleges. Others have been on staff benefits. The College also reviews the survey and senior administrators assess college policies and procedures accordingly.
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.