| Overall Rating | Gold |
|---|---|
| Overall Score | 65.39 |
| Liaison | Patrice Langevin |
| Submission Date | March 3, 2023 |
Pitzer College
PA-13: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
0.67 / 1.00 |
Patrice
Langevin Associate Vice President of Facilities & Capital Projects Facilities and Capital Projects |
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Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes
Percentage of employees assessed, directly or by representative sample:
67
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Faculty: The COACHE survey was administered through the Harvard School of Education. The survey includes themes about: the nature of work, resources & support, interdisciplinary work, collaboration, mentoring, tenure & promotion, institutional governance & leadership, engagement, work & personal life balance, climate, culture & collegiality, appreciation & recognition, recruitment & retention, and global satisfaction.
Staff: The survey was developed and administered by an HR consulting firm, Mercer, consisting of 70 questions addressing and rating the areas of service/competitive position, communication, fairness & respect, performance management, satisfaction & commitment, teamwork & cooperation, rewards, empowerment & innovation, management leadership, personal & career growth, community/environment, operating efficiency/working conditions, and awareness/involvement.
Staff: The survey was developed and administered by an HR consulting firm, Mercer, consisting of 70 questions addressing and rating the areas of service/competitive position, communication, fairness & respect, performance management, satisfaction & commitment, teamwork & cooperation, rewards, empowerment & innovation, management leadership, personal & career growth, community/environment, operating efficiency/working conditions, and awareness/involvement.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The issues raised in the surveys were directed for faculty to the Faculty Executive Committee to address in collaboration with the VP/Dean of Faculty, and the staff issues were directed to the Staff Council Representatives to address in collaboration with the Director of Human Resources.
Optional Fields
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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