Overall Rating Gold - expired
Overall Score 66.85
Liaison Patrice Langevin
Submission Date Nov. 19, 2015
Executive Letter Download

STARS v2.0

Pitzer College
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.67 / 1.00 Susan Phillips
Director
Robert Redford Conservancy
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Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

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The percentage of employees (staff and faculty) assessed, directly or by representative sample:
67

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A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Faculty: The COACHE survey was administered through the Harvard School of Education. The survey includes themes about: the nature of work, resources & support, interdisciplinary work, collaboration, mentoring, tenure & promotion, institutional governance & leadership, engagement, work & personal life balance, climate, culture & collegiality, appreciation & recognition, recruitment & retention, and global satisfaction. Staff: The survey was developed and administered by an HR consulting firm, Mercer, consisting of 70 questions addressing and rating the areas of service/competitive position, communication, fairness & respect, performance management, satisfaction & commitment, teamwork & cooperation, rewards, empowerment & innovation, management leadership, personal & career growth, community/environment, operating efficiency/working conditions, and awareness/involvement.

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A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
The issues raised in the surveys were directed for faculty to the Faculty Executive Committee to address in collaboration with the VP/Dean of Faculty, and the staff issues were directed to the Staff Council Representatives to address in collaboration with the Director of Human Resources.

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The year the employee satisfaction and engagement evaluation was last administered:
2,015

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The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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Data source(s) and notes about the submission:
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