Overall Rating Gold - expired
Overall Score 66.74
Liaison Krista Bailey
Submission Date Oct. 20, 2014
Executive Letter Download

STARS v2.0

Pennsylvania State University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Lydia Vandenbergh
Assoc. Dir. Employee Engagement & Education
Sustainability Institute
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes

The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Every four years, all Penn State full time faculty and staff are invited to complete a comprehensive employee satisfaction survey. In addition to a summary of University-wide results, each college, campus and administrative area receives a report for their area. These reports profile organizational strengths and improvement priorities, and each area is expected to adapt their strategic and annual plans based on consideration of the survey results.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The survey results are used by human resources to evaluate their policies. The Staff Advisory Council reviews the information and makes suggestions for changes.


The year the employee satisfaction and engagement evaluation was last administered:
2,008

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.