Overall Rating Gold
Overall Score 65.04
Liaison Thomas Adams
Submission Date July 30, 2021

STARS v2.2

National University of Ireland, Galway
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.32 / 1.00 Alice Daly
Health and Safety Officer
Health and Safety Office
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The Work Positive survey in 2018 was carried out by the Health and Safety Office as it is affiliated to the Health & Safety Authority and the management of workplace stress. It was a confidential online survey and was distributed directly to all staff for completion.

The results were analysed by an external company, here: https://www.workpositive.ie

An example of the specific questions under one of the criteria is given below:

Q1. Different groups at work demand things from me that are hard to combine
Q2. I have unachievable deadlines
Q3. I have to work very intensively
Q4. I have to neglect some tasks because I have too much to do
Q5. I am unable to take sufficient breaks
Q6. I am pressured to work long hours
Q7. I have to work very fast
Q8. I have unrealistic time pressures

NUI Galway Specific Questions:
Rating of:-
· I feel valued by the University
· I am proud to work for the University
· I would recommend the University as a good place to work

Tick any of the following things that you feel are good about working at NUI Galway.

Tick any of the following things that you feel are challenging about working at NUI Galway.

Bilingual campus
Physical Campus and location
Promotion opportunities
Reputation and ranking of NUI Galway
Working conditions/facilities e.g. heating/tea-room Work-life balance
Work hours
Other - Write In

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

1. Report circulated to the University Management Team in 2018

2. Unit Reports circulated to each Unit Head for staff communication and action on local issues.

3. WorkPositive Action Plan launched by the President in November 2018 which was prepared in conjunction with the Director of Human Resources.

4. Each Unit are to make WorkPositive improvements locally.

5. WorkPositive Committee worked to progress WorkPositive Action Plan.

6. 2020 NUI Galway Strategic Plan – Health & Wellbeing Flagship Actions for 2025

It has not been determined who will carry out the follow-up surveys. Many of the follow-up/mitigation measures are HR related/co-ordinated i.e. the Work Positive Action Plan.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

NUI Galway Strategic Plan 2020-2025 - Flagship Actions 2025

Plans to develop and implement a holistic strategy for staff health and wellbeing, building on the WorkPositive initiative, and achieve accreditation through the KeepWell Mark.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.