Overall Rating Gold
Overall Score 65.37
Liaison Alan Brew
Submission Date Feb. 26, 2021

STARS v2.2

Northland College
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

A survey tool was developed using a nationally respected employee satisfaction survey template with a few questions added and/or tailored to our specific environment by an ad hoc committee made up of 2 staff and 2 faculty representatives. All regular employees were invited to participate in the survey and results were returned anonymously to human resources.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The results of the employee satisfaction survey were provided to all employees for review and will be used as a baseline for future surveys. The information has also been used to improve communication regarding benefits, to provide an enhanced opportunity for professional development to all staff and is on point with a separate initiative to evaluate the organization's governance structure.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.