Northern Arizona University
OP-4: Building Operations and Maintenance

Regarding our Indoor Air Quality Management: We subscribe to the “bible” of IAQ where it brings together both our Environmental Health & Safety (EH&S) and HVAC departments in unison. It’s the ASHRAE 62 method.
EH&S and HVAC respond to complaints as they’re communicated via Building Managers, FAST work order submission, or EH&S work order submission. Both department take direct calls as well.

Then EH&S follows up and dose a IAQ assessment which includes a discussion with affected occupants and air sampling to gather data. Most of the time this will require air samples to be submitted to the appropriate laboratory for analysis depending on the agent. EH&S pays for it. If the HVAC components are suspect, HVAC is called. If it’s something else, EH&S works with the BMs, Deans, Chairs, etc. to implement corrective action and assist through the process.

EH&S manuals and policies can be found here: http://nau.edu/Research/Compliance/Environmental-Health-and-Safety/Manuals-Policies/