Overall Rating Gold
Overall Score 68.35
Liaison Jessica Bast
Submission Date Aug. 9, 2022

STARS v2.2

North Carolina State University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.57 / 1.00 Jessica Bast
Sustainability Program Coordinator
University Sustainability Office
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
57

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The Employee Engagement Survey is an initiative of the UNC System Office to support the development of excellent and diverse institutions, a key goal of the system’s strategic plan. The biennial survey is conducted by ModernThink, an independent management consulting firm. The survey questionnaire is based heavily on a survey administered by ModernThink for the Chronicle of Higher Education’s Great Colleges to Work For project, with input from the UNC System Office and representatives of each of the campuses.

The survey was first administered to all employees in the UNC system in January 2018 and repeated in February 2020 and March 2022.

The System Office uses the survey data to compare systemwide results to the aggregate results of four-year public institutions participating in the Great Colleges to Work For survey and evaluates differences in results between UNC institutions. Survey results help the System Office identify concerns, such as those related to human resource policies, and advocate for improvements at the state level. University leaders at each institution are expected to use their results to develop an action plan that builds on their strengths and addresses areas in need of improvement.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

The System Office uses the survey data to compare systemwide results to the aggregate results of four-year public institutions participating in the Great Colleges to Work For survey and evaluates differences in results between UNC institutions. Survey results help the System Office identify concerns, such as those related to human resource policies, and advocate for improvements at the state level. University leaders at each institution are expected to use their results to develop an action plan that builds on their strengths and addresses areas in need of improvement.


Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.