Overall Rating Gold - expired
Overall Score 65.87
Liaison Lindsay Batchelor
Submission Date Jan. 5, 2016
Executive Letter Download

STARS v2.0

North Carolina State University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.58 / 1.00 Nancy Whelchel
Associate Director for Survey Research
Office of Institutional Research and Planning
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

There are two surveys used to assess satisfaction of faculty and staff. They are the Collaboration on Academic Careers in Higher Education Survey, and the Staff Well-Being Survey. These surveys are administered online, with a paper survey option available for the Staff Well-Being Survey. Detailed information is available online at http://oirp.ncsu.edu/srvy/empl

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Survey results are posted online. In addition, results are presented to senior leadership groups on campus, and tailored presentations on results are given for specific committees and units (e.g., University Diversity Advisory Committee; Faculty Well-Being Advisory Committee; Staff Senate; Office of Finance and Administration; Office of Information Technology; academic colleges). Committees often appoint subcommittees to explore results more thoroughly, and to prepare recommendations to forward on the Provost and/or Chancellor. Individual divisions/colleges will often take unit-specific action based on results.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.