Overall Rating Bronze
Overall Score 40.09
Liaison Allison Jenks
Submission Date March 5, 2021

STARS v2.2

New Mexico State University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.39 / 1.00 Allison Jenks
Facilities Sustainability Manager
Facilities and Services
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

NMSU partnered with the Institute for organizational Excellence at the University of Texas at Austin. NMSu administered the survey to our faculty and staff between October 15 and November 15th of 2019. The intent was to establish a baseline and a method for measuring faculty and staff engagement and satisfaction.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

To begin moving on this important issue, NMSU created a survey findings “Action Team,” which includes individuals representing departments, colleges and employee groups across the university system. This group is charged with the following:

• Identifying NMSU system-wide activities to address the most pressing issues;
• Connecting with groups across the University system to learn what they are doing to address such issues;
• Sharing these ideas so others can consider them in their areas; and
• Tracking improvement.

Summary data was distributed to individual colleges and departments which all unit leaders discussed this survey in their areas. Engagement was open to everyone to learn more about their thoughts on the survey, and provide opportunities to suggest improvements where needed and to take part in activities that strengthen our university system.

Access the survey Executive Summary and the video and PowerPoint presentation of the survey details and findings could be found on the HRS website at https://hr.nmsu.edu/employee-survey/.

Website URL where information about the employee satisfaction and engagement evaluation is available:
Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.