| Overall Rating | Bronze - expired |
|---|---|
| Overall Score | 41.68 |
| Liaison | Natalie Sobrinski |
| Submission Date | June 9, 2015 |
| Executive Letter | Download |
Muhlenberg College
PA-10: Assessing Employee Satisfaction
| Status | Score | Responsible Party |
|---|---|---|
|
1.00 / 1.00 |
Anne
Speck Vice President of Human Resources Human Resources |
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indicates that no data was submitted for this field
None
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
Yes
None
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
100
None
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
100% of full and part-time employees were sent the survey; response rate was 56%
Muhlenberg used a surveying service called “Work Place Dynamics” to evaluate its employees’ satisfaction. The survey had two parts:
• OrgHealth: Determines if an organization has a clear sense of direction and if it makes it employees feel valued.
• My Job: Looks at how employees feel about their job, and takes into account their feelings about their “managers, compensation, work/life balance and opportunities
for career development”.
After employees take the survey, the Work Place Dynamics provides charts and suggestions based on data and comments.
None
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Muhlenberg evaluates results and comments, and refers issues to appropriate departments to be addressed. Changes made in the past three years include: expanding health screenings covered at zero cost in 2013 and 2014; enhancing marketing of health insurer's pregnancy programs in 2014; offering free, on-campus biometric screening and a wellness reward for participants in 2014; offering supplemental life insurance to all employees in 2013; adding a lower co-pay option ($10 co-pay for "Minute clinics") in 2014.
None
The year the employee satisfaction and engagement evaluation was last administered:
2,012
None
The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
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Data source(s) and notes about the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.