Overall Rating Gold
Overall Score 67.36
Liaison Allison Maxted
Submission Date Feb. 17, 2022

STARS v2.2

Mohawk College
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Nicolai Strabac
Sustainable Programs and Services Coordinator
Sustainability Office/Facilities Services
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

his survey was open to all employees at Mohawk College between August 24th and September
21st, 2020. The link to the survey was distributed by e-mail twice, originally on August 24th and a
reminder on September 14th. In total, 1,098 employee completed the survey for a 66.5%
participation rate. This is considered a good participation rate and is comparable to the 2018
Employee Engagement Survey which had a 62.7% participation rate.
Demographically, the breakdown by employee group appears to be similar to the actual
breakdown, where 41% are Academic staff, 33% are Support staff, and 25% are Administrative

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

Mohawk College uses the employee satisfaction/engagement survey to continually improve employee satisfaction across all departments. Survey results are shared with senior leadership and segregated to show specific results in departments with more than 15 employees so response remain nondiscript. Respective leaders address each aspect of the survey results in an inclusive and professional way.

Examples include:
- Improved performance evaluation process
- Access to more professional development opportunities
- Employee onboarding process more robust
- More opportunities for employee collaboration across departments
- Employee specific benefits such as discounts, amenities and team building events

Website URL where information about the employee satisfaction and engagement evaluation is available:

Additional documentation to support the submission:

Data source(s) and notes about the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.