|Submission Date||May 1, 2014|
PA-10: Assessing Employee Satisfaction
Director of Sustainability Integration
Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:
The percentage of employees (staff and faculty) assessed, directly or by representative sample:
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
The Middlebury College Staff Council conducts a staff satisfaction survey on a regular basis. The last survey was administered in fall 2012. The survey was developed with assistance from the Office of Planning and Assessment and solicits feedback on workload, effectiveness of communications, perceptions about compensation and benefits, and overall satisfaction. The survey was available on-line and was also produced in paper form for those employees who do not routinely utilize the computer. The Office of Planning and Assessment compiled all the results to ensure confidentiality is maintained. Results were analyzed in aggregate and by each Staff Council district. Survey results are distributed to the upper administration. Institutional results are sometimes presented at an open community meeting hosted by the president.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
-An institution-wide planning process was engaged by the administration in response to comments in the first survey regarding extreme workloads and difficulty in prioritization.
-An institution-wide management training effort was developed and continues in response to comments in the first and second surveys regarding a perception of widely varying competence and fairness in supervision, as well as in communication.
The year the employee satisfaction and engagement evaluation was last administered:
The website URL where information about the institution’s employee satisfaction and engagement assessment is available: