Overall Rating Bronze - expired
Overall Score 29.05
Liaison Elizabeth Masuen
Submission Date March 31, 2016
Executive Letter Download

STARS v2.0

Metropolitan Community College
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.00 / 1.00 Sally Hopley
Coordinator of Sustainable Practices
Campus Planning and Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

In March 2012, the Personal Assessment of the College Environment (PACE) survey was
administered to the staff, faculty, and administrators of Metropolitan Community College. Of the 766 employees administered the instrument, 533 (69.6%) completed and returned the instrument for analysis. Of those 533 employees, 300 (56.3%)
completed the open-ended comments section. The purpose of the survey was to obtain the perceptions of personnel concerning the college climate and to provide data to assist MCC in promoting more open and constructive communication among faculty, staff, and administrators. Researchers at the National Initiative for Leadership and Institutional Effectiveness (NILIE) and the Institutional Effectiveness Office of MCC collaborated to administer a survey that would capture the opinions of personnel throughout the college.

Full-time faculty and staff and part-time regular staff employees of MCC were invited to participate in the survey through an email that contained the survey link and instructions. Follow-up emails were sent during the response period to encourage participation. The survey was up for three weeks. Completed surveys were submitted online and the data compiled by NILIE. The data were analyzed using the statistical package SAS, version 9.1.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:
Data source(s) and notes about the submission:

The PACE survey will be re-administered in spring of 2016.

The PACE survey will be re-administered in spring of 2016.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.