Overall Rating Bronze - expired
Overall Score 29.38
Liaison Brandon Hoover
Submission Date Aug. 31, 2017
Executive Letter Download

STARS v2.1

Messiah University
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Brandon Hoover
Director of Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

The 503 responses to the campus survey include a self-selecting sample of employees that chose to participate in a Campus Climate Survey in the Spring semester of 2017. Their were representative samples from faculty and staff. This survey measured incidents of discrimination, harassment, institutional perceptions on safety and good will, as well as satisfaction and security.

In addition, we also distribute a survey to all employees on or about their one year employment anniversary that addresses issues of engagement, belonging, satisfaction, etc.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

Results from the Campus Climate Survey have not yet resulted in any mechanisms or programming to address the gaps identified in the evaluation.

Human Resources and Compliance houses, applies, and distributes one-year employment survey information as needed. Specifically, this information has impacted
our review and modification of the employee orientation process and resources.

The website URL where information about the programs or initiatives is available:

Additional documentation to support the submission:

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.