Overall Rating Gold
Overall Score 65.89
Liaison Julie Newman
Submission Date Oct. 23, 2018
Executive Letter Download

STARS v2.1

Massachusetts Institute of Technology
PA-12: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 MIT Office of Sustainability
Office of Sustainability
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:

Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

In 2016 the office of the provost and executive vice president invited MIT faculty and staff to participate in a quality of life survey. The web-based survey was sponsored by the Council on Family and Work, Office of the Provost, and Chair of the Faculty. The purpose was to examine the work-life environment for faculty, other instructional staff, researchers, postdoctoral scholars, administrative staff, support staff, and service staff at MIT. The 2016 survey was opened January 14, 2016 and closed in February. 57% of the targeted population responded to the survey.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

The data captured helps support and inform employee satisfaction and work-life balance programs at MIT. The work life center offers research-based strategies and information to help employees deal with a diverse range of work-life issues. These services include finding quality child care, financial planning, confidential emotional and behavioral counseling, stress management trainings, older adult care advising, and flexible work guidance.

The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:

The information provided was sourced from the 2016 Faculty and Staff Quality of Life Survey. The survey is administered by Institutional Research in the Office of the Provost and is conducted every 4 years. The survey is sponsored by the Provost, the Chair of the Faculty, and the Council on Family and Work.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.