Luther College
PA-13: Assessing Employee Satisfaction

Because of the high percentage of completed surveys in all four assessments completed during this time, we have high confidence that most employees were directly assessed. Very likely the assessment was representative all all employees, because of the high response rates.

In 2018, an employee Health Risk Assessment was completed by 499 respondents (of 699 eligible) for a total of 71% of those eligible. This survey was completed by faculty and staff, as well as their spouses who receive health insurance from Luther College.

In 2020, an employee Health Risk Assessment was completed by 463 respondents (of 475 eligible) for a total of 97% of those eligible (both employees and spouses).

The Health Risk Assessment primarily addresses medical issues, but also asks a number of questions about missed work, and whether job performance has suffered recently. It also asks about major life changes, as well as physical and emotional health, and the daily impact of those. The assessment (along with a physical and biometric screen) are incentivized by a $25/month insurance cost that is waived when these wellness measures are completed.

The 2020 Pandemic Wellbeing assessment (see attached survey) was completed online by 250 out of 543 Luther employees (170 staff, 67 faculty, 13 no response). The survey addressed flexibility in work scheduling; work-life balance; financial, emotional and physical well-being; relationships with students, supervisors and fellow employees; challenges of remote work; and concerns about COVID.

A 2021 Faculty Morale survey was completed by 128 faculty members from March 13-26, 2021. It was conducted to better understand how faculty members are feeling about the state of their work lives. They were asked the extent to which faculty were satisfied with morale, what factors impact morale, and what factors might improve morale. These 128 responses are similar to what could be expected at a well-attended faculty meeting, so there results should be considered representative of all faculty.

Issues related to employee satisfaction and wellness are reviewed by the Central Wellness Committee, which is made up Wellness staff, as well as faculty, staff and student representatives from throughout campus. The Committee meets monthly to discuss wellness on campus, plan programming, review applications for wellness funding, and recommend solutions for campus wellness concerns voiced by our community. The CWC is guided by the mission, values, goals, and objectives of the Nena Amundson Lifetime Wellness Program. The Committee brings concerns that might require policy changes or creation to the President's Cabinet.

The faculty morale (2021) survey consisted of just three questions as follows:

1. As faculty at Luther College, to what extent are you satisfied with your morale?
There were seven possible responses: Completely satisfied, mostly satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, mostly dissatisfied, completely dissatisfied.

2. As faculty at Luther College, what factors impact your morale?

3. As faculty at Luther College, what factors might improve your morale?

The last two questions allowed for open-ended answers.