Overall Rating Gold
Overall Score 73.47
Liaison Ian McKeown
Submission Date March 30, 2018
Executive Letter Download

STARS v2.1

Loyola Marymount University
OP-3: Building Operations and Maintenance

Status Score Responsible Party
Complete 2.00 / 5.00 Julia Williams
Sustainability Tracker
Sustainability Office
"---" indicates that no data was submitted for this field

Total floor area of building space:
352063.16 Square Metres

Floor area of building space that is certified at each level under a green building rating system for the operations and maintenance of existing buildings used by an Established Green Building Council:
Certified Floor Area
LEED O+M Platinum or the highest achievable level under another GBC rating system 0 Square Metres
LEED O+M Gold or the 2nd highest level under another 4- or 5-tier GBC rating system 0 Square Metres
Certified at mid-level under a 3- or 5-tier GBC rating system (e.g. BREEAM-In Use, CASBEE for Existing Buildings, DGNB, Green Star Performance) 0 Square Metres
LEED O+M Silver or at a step above minimum level under another 4 -or 5–tier GBC rating system 0 Square Metres
LEED O+M Certified or certified at minimum level under another GBC rating system 0 Square Metres

Floor area of building space that is certified under a non-GBC rating system for the operations and maintenance of existing buildings, e.g. BOMA BESt, Green Globes CIEB:
0 Square Metres

Percentage of building space certified under a green building rating system for the operations and maintenance of existing buildings:
0

A brief description of the green building rating system(s) used and/or a list or sample of certified buildings and ratings:

LEED Certified buildings:
- - Leavy 6 Certfied
- Del Rey North: LEED Silver
- Del Rey South: LEED Silver
- W H Hannon Library: Gold
- Life Sciences Building: Gold


Of the institution's uncertified building space, what percentage of floor area is maintained in accordance with a published indoor air quality (IAQ) management policy or protocol? (0-100):
100

A copy of the IAQ management policy or protocol:
The website URL where the IAQ policy/protocol may be found:
Of the institution's uncertified building space, what percentage of floor area is maintained in accordance with a published green cleaning policy, program or contract ? (0-100):
100

A copy or the green cleaning policy:
---

A brief description of how green cleaning is incorporated into cleaning contracts:

Green Housekeeping Policy

Section 1: Purpose

The purpose of the Green Housekeeping Policy is to reduce exposure of building occupants and maintenance personnel to potentially hazardous chemical contaminants that adversely impact indoor air quality, occupant well-being and the environment.

Section 2: Goals
The goal of this Green Cleaning Policy and Plan is to reduce the exposure of building occupants and maintenance personnel to potentially hazardous chemical, biological and particle contaminants, which adversely impact air quality, health, building finishes, building systems and the environment.

Loyola Marymount University is committed to the use of environmentally preferable cleaning products and practices in the Life Sciences Building. In-house cleaning services shall meet the requirements of the Green Seal Standard GS-42 for Commercial and Institutional Cleaning Services. Products used in the Life Sciences Building shall be non-hazardous, have a low environmental impact and meet the criteria set for in Green Seal Standards GS-37.

Section 3: Responsible Parties
Facilities Management Director of Custodial Services is responsible for developing and managing the implementation of the Green Cleaning Policy and Plan.

Personnel involved with various elements of the green cleaning program shall carry out their tasks according to this policy, and report all relevant activities to the aforementioned party. To ensure an effective and coordinated effort, the building staff responsible for overseeing the Green Cleaning Policy and Plan shall review all proposed cleaning activities before implementation.

Green cleaning strategies for the property shall include actions performed by the following contractors:

[insert any custodial contractors contracted for this work including name and phone]LMU staff employees or an LMU contracted provider.

Section 4: Quality Assurance Control Process
The party(ies) responsible shall periodically evaluate the success of the Green Cleaning Policy and Plan. This evaluation may include producing and providing a report on an annual basis to senior management. Whenever possible, the annual report shall include an evaluation of the performance, safety, cost and environmental/public health benefits achieved as a result of its implementation.

Prior to implementation, the responsible party(ies) shall review all proposed cleaning activities. Upon reviewing proposed activities, the responsible party(ies) shall determine if they meet the criteria of the Green Cleaning Policy and approve or deny action.

The responsible party(ies) shall regularly communicate with all cleaning staff, and conduct regular site inspections and evaluations to ensure that the Green Cleaning Policy and Plan is in place and functioning as intended. In addition to ongoing quality control measures, Facilities Management Director of Custodial Services will review all practices and products (typically annually) to identify opportunities for improvement and expansion of environmentally friendly practices.

Section 5: Cleaning Products

PERFORMANCE METRICS AND MEASUREMENT
The practices listed below shall be implemented, to the extent practicable, with a target goal of 90% of products complying, based on cost. The Responsible Party shall assign staff to track purchase rates of both compliant and noncompliant products.

PRACTICES TO OPTIMIZE USE OF SUSTAINABLE CLEANING PRODUCTS
Environmental and safety aspects of sustainable custodial functions are defined in this plan as follows:
• Custodial personnel are properly trained in the use, maintenance and disposal of custodial chemicals, dispensing equipment, and packaging. Training records certifying each person’s specific training dates shall be kept by Office Manager.
• Supplier’s Material Safety Data Sheets and Technical Bulletins for all janitorial chemicals shall be provided by suppliers. The suppliers of cleaning products shall provide full disclosure of ingredients on Material Safety Data Sheets. Additionally, suppliers must provide training materials on the hazards and proper use of janitorial chemicals for workers.
• Low environmental impact cleaning products are used in accordance with the Green Seal GS-37 standard and/or nationally recognized green certification programs in the location of use.
• A log /reference book is kept that details all custodial chemicals used or stored on the premises (stored products include those that are no longer used, but still in the building). Attachments to the log include manufacturer’s Material Safety Data Sheets and Technical Bulletins. In locations where Green Seal is a nationally recognized standard, the log identifies:

♣ An MSDS and/or label from the manufacturer specifying that the product meets the VOC content level for the appropriate product category as found in the Green Seal Standards.
♣ A copy of the Green Seal Certification

Cleaning products and materials, including hard-floor and carpet-care products, used at Loyola Marymount University shall, when possible, meet the requirements of IEQc3.3: Green Cleaning, Purchase of Sustainable Cleaning Products and Materials.

Product types subject to these requirements include, but are not limited to, bio-enzymatic cleaners, hard-floor cleaners, carpet cleaners, general-purpose cleaners, specialty cleaners, odor control, disinfectants, disposable janitorial paper products and trash bags, and hand soaps.

IEQc3.3: Green Cleaning, Purchase of Sustainable Cleaning Products and Materials Criteria:
• The cleaning products meet one or more of the following standards for the appropriate category:
o Green Seal GS-37, for general-purpose, bathroom, glass and carpet cleaner use for industrial and institutional purposes
o Environmental Choice CCD-110, for cleaning and degreasing compounds
o Environmental Choice CCD-146, for hard-surface cleaners
o Environmental Choice CCD-148, for carpet and upholstery care.
• Disinfectants, metal polish, floor finishes, strippers or other products not addressed by GS-37 or Environmental Choice CCD-110, 146, or 148 shall meet at least one of the following standards for the appropriate category:
o Green Seal GS-40, for industrial and institutional floor-care products
o Environmental Choice CCD-112, for digestion additives for cleaning and odor control
o Environmental Choice CCD-113, for drain or grease-trap additives
o Environmental Choice CCD-115, for odor-control additives
o Environmental Choice CCD-147, for hard-floor care
o California Code of Regulations maximum allowable VOC levels for the specific product category.
• Disposable janitorial paper products and trash bags meet the minimum requirements of one or more of the following programs for the applicable product category:
o U.S. EPA Comprehensive Procurement Guidelines for Janitorial Paper and Plastic Trash Can Liners
o Green Seal GS-09, for paper towels and napkins
o Green Seal GS- 01, for tissue paper
o Environmental Choice CCD-082, for toilet tissue
o Environmental Choice CCD-086, for hand towels
o Janitorial paper products derived from rapidly renewable resources or made from tree-free fibers.
• Hand soaps meet one or more of the following standards:
o No antimicrobial agents (other than as a preservative) except where required by health codes and other regulations (i.e., food service and health care requirements)
o Green Seal GS-41, for industrial and institutional hand cleaners
o Environmental Choice CCD-104, for hand cleaners and hand soaps.

Section 6: Cleaning Equipment

PERFORMANCE METRICS AND MEASUREMENT
All newly acquired cleaning equipment shall comply with the criteria listed below. The Responsible Party shall assign staff to track the percentage of all equipment that meets the criteria, based on cost or number of pieces of equipment, with a target of 100% of equipment comply by 2018.

PRACTICES TO OPTIMIZE USE OF SUSTAINABLE CLEANING EQUIPMENT

Purchase Criteria
All new equipment acquisitions shall comply with the requirements of IEQc3.4: Green Cleaning, Sustainable Cleaning Equipment:
• Vacuum cleaners meet the requirements of the Carpet and Rug Institute “Green Label” Testing Program— Vacuum Cleaner Criteria and are capable of capturing 96% of particulates 0.3 microns in size and shall operate with a sound level less than 70dBA.
• Carpet extraction equipment for restorative, deep cleaning is certified by the Carpet and Rug Institute’s “Seal of Approval” Testing Program for deep-cleaning extractors.
• Powered floor equipment—e.g., electric and battery-powered floor buffers and burnishers—is equipped with vacuums, guards and/or other devices for capturing fine particulates, and operates with a sound level less than 70dBA.
• Propane-powered floor equipment has high-efficiency, low-emission engines with catalytic converters and mufflers that meet California Air Resources Board (CARB) or Environmental Protection Agency (EPA) standards for the specific engine size, and operate with a sound level of less than 90dBA.
• Automated scrubbing machines are equipped with variable-speed feed pumps and onboard chemical metering to optimize the use of cleaning fluids. Alternatively, the scrubbing machines use only tap water with no added cleaning products.
• Battery-powered equipment is equipped with environmentally preferable gel batteries.
• Powered equipment is ergonomically designed to minimize vibration, noise and user fatigue.
• Equipment is designed with safeguards, such as rollers or rubber bumpers, to reduce potential damage to building surfaces.

Record-keeping
A log shall be kept for all powered cleaning equipment to document the date of purchase and all repair and maintenance activities. Vendor cut sheets for all equipment used onsite shall be stored onsite. When cleaning equipment replacement is necessary, acquisition dates and supporting documentation shall be retained to demonstrate that all newly acquired equipment complies with the specifications.

APPROVAL OF EQUIPMENT
Prior to purchases of new equipment, custodial staff will submit a purchase order stating the sustainability criteria being met.

Section 7: Hard-Floor and Carpet Maintenance

PERFORMANCE METRICS AND MEASUREMENT
Floor-care maintenance shall consistently be performed according to written protocols, without exception. QC checks will be used to ensure 100% adoption.

PRACTICES TO OPTIMIZE HARD-FLOOR AND CARPET MAINTENANCE

Low environmental impact custodial equipment includes the use of durable carpet care equipment, such, as backpack vacuum equipped with power-heads and capable of capturing 99% of particulates 0.3 microns in size. Future purchases will meet the requirements for .13 microns in size, have an air flow of 1240 CFM, have suction/static lift of 75 inches and have a manufacturer’s warranty of two (2) years or greater.

When needed, [insert product name] is used for carpet extraction and spotting. A log is kept which details the relevant maintenance/restoration practices and the dates of these activities. The duration between extraction cycles is also documented.

A written floor maintenance plan and log is maintained which lists all carpet care equipment including vacuums (e.g. backpack and wet/dry) and equipment used for maintaining resilient and hard floors (e.g. buffers, burnishers, and auto-scrubbers). Documentation is kept on each piece of equipment identifying performance capabilities.

Section 8: Entryway Walk-off Mat Maintenance

PERFORMANCE METRICS AND MEASUREMENT
Protocols promoting effective use of entryway systems shall be wholly adopted. Quality control checks shall be used to ensure 100% adoption.

PRACTICES TO OPTIMIZE USE AND MAINTENANCE OF ENTRYWAY SYSTEMS
All entryways and entrances into Life Sciences Building are equipped with walk-off mats and grates.
• Walk-off mats at all primary entrances shall be cleaned daily. These systems shall be a minimum of 10 6 feet long in the direction of travel.
• Grates; Grilles shall be vacuumed and surface cleaned daily. Grille/grate wells shall also be cleaned during this process and mopped weekly.
• The walk-off mats shall be professionally cleaned on a monthly basis and thoroughly vacuumed onsite on a daily basis. The flooring beneath the mats shall be vacuumed and mopped on a weekly basis as well.
Secondary entrances shall also have walk-off mats of 6x8 6 feet in length to capture initial loose particles entering the building. These mats must be vacuumed daily, and the floor beneath shall be vacuumed and mopped on a weekly basis.

Section 9: Hand Hygiene

PERFORMANCE METRICS AND MEASUREMENT
Protocols promoting hand hygiene shall be wholly adopted. QC checks will be used to ensure 100% adoption.

PRACTICES TO OPTIMIZE HAND HYGIENE
• All restroom facilities, including those in public areas and back-of-house spaces shall include appropriate hand soaps. (See Section 5)
• Per regulations, hand-hygiene notices will be placed in all employee rest rooms.
• Additionally hand sanitizer is provided at all entrances.

Section 10: Handling and Storage of Cleaning Chemicals

PERFORMANCE METRICS AND MEASUREMENT Protocols governing safe handling and storage of cleaning chemicals shall be wholly adopted. QC checks will be used to ensure 100% adoption.

PRACTICES TO OPTIMIZE HANDLING AND STORAGE OF CLEANING CHEMICALS
The following protocols have been established to mitigate spills, leaks and mismanagement.

Storage
• Cleaning chemicals are stored in a single-locked janitorial closet on all floors. Workers access chemicals at the beginning of their shift and as needed.

Chemical Dilution systems
(See Section 11)

MSDS Storage
• The cleaning chemical supplier is required to provide accurate MSDSs for all chemicals delivered to the building.
• MSDSs are filed, in duplicate, in the chemical storage room and the manager’s office in clearly labeled binders.
• The cleaning chemical supplier maintains a toll-free hotline that can be called in the event of spills or accidents to access safety data and protocols.

Section 11: Use of Concentrates from Dispensing Equipment

PERFORMANCE METRICS AND MEASUREMENT
Dilution systems and chemical concentrates shall be wholly utilized for cleaning chemicals.

PRACTICES TO OPTIMIZE USE OF CHEMICAL CONCENTRATES AND DILUTION SYSTEMS

Use of chemical concentrates has several positive environmental benefits:

1. Significantly lower transportation costs between manufacturer and end-user.
2. Significantly lower use of packaging materials.
3. Lower real chemical use to obtain same performance.
4. Potentially lower exposure of maintenance personnel to hazardous chemical

Chemical concentrates may present higher hazards upon exposure. Proper containment, storage and dispensing are critical to avoid employee exposures. Exposure to hazardous chemicals is minimized by using closed dispensing systems. Concentrates sold for manual dilution in buckets or bottles can actually increase the risk of employee exposure.

All of the chemicals we use are dial and then dispense, this controls the dilution of concentrated cleaning chemicals. We do not have to physically mix any chemicals, they are mixed automatically.

Custodial personnel are properly trained in the use, maintenance and disposal of cleaning chemicals, dispensing equipment, and packaging.

Section 12: Vulnerable Building Occupants

To protect vulnerable building occupants, such as pregnant women, asthmatics, elderly occupants, individuals with allergies and highly sensitive individuals, cleaning staff shall use only low/no VOC cleaning products; they shall perform routine cleaning and floor restoration activities after working hours when the majority of occupants have left the building; the staff shall limit the number of cleaning chemicals used in the building; and they shall maintain a high level of cleanliness thus minimizing the presence of irritants.

Section 13: Staffing and Training

PERFORMANCE METRICS AND MEASUREMENT
All cleaning personnel shall receive regular training.

PRACTICES TO OPTIMIZE STAFFING AND TRAINING
All cleaning staff and managers shall receive environmental safety and health training, addressing, at minimum, hazards associated with the use, disposal and recycling of cleaning chemicals, dispensing equipment and packaging.

Training Topics
• Employee safety and health compliance as it relates to the cleaning program
• Regulatory compliance standards—OSHA, EPA, and other local, state, and federal rules and regulations
• Unsafe attitudes and conditions in the work place through Job Safety Analysis—OSHA JSA or JHA (Job Hazard Analysis)
• Employee performance improvement, such as accident prevention and record-keeping
• Compliance with health and safety rules, and regulation and confidentiality issues
• Safe chemical storage and handling
• Disposal and recycling of cleaning chemicals, dispensing equipment and packaging

Annual Training Hours
All workers shall receive 1.5 hours of training monthly (18 hours annually).

Staffing Plan
To meet cleaning objectives within the building, minimum staffing requirements must be met. Factors such as occupancy rates, seasonal variations and other considerations should be taken into account when adjusting the staffing plan.

Task Schedule

Facilities Management Custodial Services and Waste Management shall perform the following tasks.

Weekly Servicing of the location:

• Empty the recycling bins
• Empty the trash bins
• Clean carpets
• Clean and stock the restrooms
• Sweep and damp mop the floors

Quarterly Servicing of the project:

• Perform high dusting
• Sweep, wet mop or scrub the floors as needed.

Section 14: Occupant Feedback and Evaluation of New Technologies

PERFORMANCE METRICS AND MEASUREMENT
All guests and employees shall have a mechanism by which to provide feedback on cleaning practices.

PRACTICES TO OPTIMIZE OCCUPANT FEEDBACK AND EVALUATE NEW TECHNOLOGIES AND PROCEDURES

Loyola Marymount University has implemented an electronic collection system for gathering occupants’ feedback about the green cleaning program. Occupants are encouraged to alert the management to any issues relating to the green cleaning program. In addition, management regularly researches and integrates new green cleaning technologies into the building’s green cleaning procedures.

Section 15: Time Period

This policy shall take into effect June 19, 2015[insert date] and shall continue indefinitely or until amended and/or replaced by a subsequent green cleaning policy.


Of the institution's uncertified building space, what percentage of floor area is maintained in accordance with an energy management or benchmarking program? (0-100):
100

A brief description of the energy management or benchmarking program:

submeter of all building to monitor seperate performance, scheduling of building openings, management, and repairs based off this


Of the institution's uncertified building space, what percentage of floor area is maintained in accordance with a water management or benchmarking program? (0-100):
100

A brief description of the water management or benchmarking program:

use meters and reports on campus from LADWP to monitor water use, reduce use, and make planning decisions.


The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.