Overall Rating Gold
Overall Score 73.88
Liaison Audrey McSain
Submission Date March 20, 2023

STARS v2.2

Lehigh University
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Lori Claudio
Director of Talent Management
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
100

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
In 2020 Lehigh conducted a Climate Survey administered via the Higher Ed Consortium (HEDS) with a 44% response rate.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:
The Campus Climate Survey Summary is shared with the campus community to help inform all stakeholders. In addition, the results are being used as a major data source in the University Strategic Planning efforts around Campus Experience

Optional Fields

Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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Data source(s) and notes about the submission:
The information above was not impacted by COVID-19 and therefore is representative of a normal year. Due to COVID-19, Lehigh had to delay an employee satisfaction survey in 2021 to 2022.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution or simply email your inquiry to stars@aashe.org.