|Submission Date||Nov. 16, 2017|
PA-12: Assessing Employee Satisfaction
|1.00 / 1.00||
Director, Employee Relations and Workplace Learning & Performance
Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Percentage of employees (staff and faculty) assessed, directly or by representative sample (0-100):
A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:
Lehigh participated in the Workplace Dynamics survey last fiscal year. This survey is administered by a third party. In Lehigh's first year of participation, we had a very good response rate of 64% (national average is 56%). This survey is available every year.
A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):
Lehigh purchased the detailed report which measures Three categories a) Engagement, b) Organizational Health (Satisfaction), and c) Basics (Hygienic factors such as training, pay, benefits, etc.), and break the results down by stem and large department. I have reviewed in-person and given a copy of the stem report to every senior administrator, including overall reports to the president and provost.
The website URL where information about the programs or initiatives is available:
Additional documentation to support the submission:
The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.