Overall Rating Bronze - expired
Overall Score 42.59
Liaison Kelsey McCormick
Submission Date June 30, 2017
Executive Letter Download

STARS v2.0

Lawrence University
PA-10: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 1.00 / 1.00 Christopher Lee
Vice President Finance and Administration
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Has the institution conducted an employee satisfaction and engagement survey or other evaluation that meets the criteria for this credit?:

The percentage of employees (staff and faculty) assessed, directly or by representative sample:

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

From the report's introduction:

The survey consisted of eight questions capturing demographic information which included: gender, age, race/ethnicity, highest level of education, sexuality, full- and part-time status, years of employment, and salary/exempt versus hourly/non-exempt employment categories. Ninety-seven closed-ended questions within six categories (Communication and Morale, Job Satisfaction, Physical Environment, Sources of Stress, Diversity, and University Community) were asked. Survey respondents were also provided with a Comments area following each category. Seven additional open-ended questions were asked at the end of the survey. The wording of all questions appears in the appendices of this report.

The Staff Climate Survey was administered to 312 Lawrence University staff. Staff that normally use computers in their work received an invitation to participate in an email containing a link to the online survey. A paper version of the survey was also made available to staff without computer access and those who preferred that mode of completion.

A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation (including examples from the previous three years):

From the report's introduction:
The Human Resources Department at Lawrence will run hiring reports and look at adverse impact to eliminate segregation. There will be discussions with senior management to address the concerning issues through focus groups and all staff meetings. For example, in 2015, there were many extra workshops around topics of diversity and inclusion.

The year the employee satisfaction and engagement evaluation was last administered:

The website URL where information about the institution’s employee satisfaction and engagement assessment is available:

Climate survey URL restricted to on-campus log in access.

The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.