Overall Rating Silver
Overall Score 52.36
Liaison Delicia Nahman
Submission Date March 3, 2020

STARS v2.2

Lafayette College
PA-13: Assessing Employee Satisfaction

Status Score Responsible Party
Complete 0.54 / 1.00 Lisa Youngkin Rex
Director of Human Resources/Employment
Human Resources
"---" indicates that no data was submitted for this field

Has the institution conducted a survey or other evaluation that allows for anonymous feedback to measure employee satisfaction and engagement during the previous three years?:
Yes

Percentage of employees assessed, directly or by representative sample:
54

A brief description of the institution’s methodology for evaluating employee satisfaction and engagement:

Fact-finding groups were held in October 2009 to discuss with Lafayette College students, staff, and faculty their perceptions of the campus climate. Informed by these fact-finding groups and by previous work of R&A, the CSWG developed the final survey instrument that was administered in April 2010. The final survey contained 112 questions, including open-ended questions for respondents to provide commentary. This report provides an overview of the findings of the internal assessment, including the results of the campus-wide survey and a thematic analysis of comments provided by survey respondents. All members of the campus community (e.g., students, faculty, and staff) were invited to participate in the survey. The survey was designed for respondents to provide information about their personal experiences with regard to climate issues, their perceptions of the campus climate, student and employee satisfaction, and respondents’ perceptions of institutional actions, including administrative policies and academic initiatives regarding climate issues and concerns on campus.


A brief description of the mechanism(s) by which the institution addresses issues raised by the evaluation:

It was the intention of the CSWG that the results be used to identify specific strategies to address the challenges facing their community and to support positive initiatives on campus. The recommended next steps include the CSWG and other campus constituent groups using the results of the internal assessment to help to lay the groundwork for future initiatives.


Website URL where information about the employee satisfaction and engagement evaluation is available:
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Additional documentation to support the submission:
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The information presented here is self-reported. While AASHE staff review portions of all STARS reports and institutions are welcome to seek additional forms of review, the data in STARS reports are not verified by AASHE. If you believe any of this information is erroneous or inconsistent with credit criteria, please review the process for inquiring about the information reported by an institution and complete the Data Inquiry Form.